Who I worked with
Coforma (prev &Partners)
J.P. Morgan Chase
Johnson & Johnson
Centers for Medicare and Medicaid Services
U.S. Health and Human Services
Immigration Policy Tracking Project
Indian Health Service
U.S. Office of Personnel Management
National Science Foundation
Resilience Advocacy Project
Madison Square Garden
McKinsey & Co.
Articles and Publications
Designing forms for gender diversity and inclusion
How do we ask people for their gender in a thoughtful and respectful way? How can we ensure inclusion of trans and gender non-conforming folks?
Understanding the Catalysts for Citizenship Application
A report with actionable insights and recommendations for naturalizing lawful permanent residents throughout all levels of the immigration service ecosystem, and at each step in the journey to citizenship.
The Need for Gender Inclusion in UX Design
A conversation about gender diversity and inclusion in UX design between Jess Mons and Sabrina Fonseca, facilitated by Angela Palm from &Partners.
The Indian Health Service Health IT Case Study
Information about the project background, detail on how our team designed a custom solution for the IHS that illustrates complex user stories through service blueprints.